How do I cancel my subscription?

Cancel from Billing or Change Plan as the Account Owner.

1. Open the account menu in DoesQA.
2. Select Billing (or Change Plan if you are already updating the plan).
3. Follow the subscription options to cancel the subscription for this account.

Only the Account Owner can cancel. After you cancel, check for a confirmation email from DoesQA billing.

If you are cancelling because a feature is unclear, a run is failing, or you need onboarding help, open Help in DoesQA and select Create new ticket first. Include the account email. Support can often unblock you without ending the subscription.

If you already cancelled and still see a plan change or renewal email, create a ticket and include the account email plus the date you cancelled.

To close the account itself after billing has stopped, see How do I delete my account?.