Stop making further changes. If something has been deleted, or work is missing, extra edits can make recovery harder.
- If the Flow is still open and you only need to reverse a recent canvas change, use Undo straight away. Do not leave the Flow or reload the page first.
- Otherwise, leave the account as it is. Do not recreate, rename, or delete related items while you wait for support.
- Open Help in DoesQA and select Create new ticket.
- Tell support what is missing or was deleted, what you want recovered, and the date and time you want to restore back to, including the timezone.
- If a Flow is involved, include its URL from the address bar.
Support will check whether recovery is possible.